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MOS Recovery
MOS Recovery is the answer to your portfolio of increasing Charge off loans. We
employ a formidable process in our quest to establish contact and assist the borrower.
MOS Recovery has bridged the gap between borrower communication and the business
of debt collection. We explore alternatives to legal action using highly sophisticated
computer systems, soundly-tested collection strategies, and our experienced attorneys
and support team. Our unique qualifications and strong financial situation have
enabled us to purchase distressed assets with the ability to maximize collections
through our proven, in-house efforts. MOS is licensed and/or authorized to collect
debt in all 50 states. We are a nationwide company and, as such, ensure we are in
full compliance with all applicable laws.
Workflow:
MOS Recovery will motivate the borrower while always maintaining a good working
relationship. We take that extra step in customer relations. MOS will monitor and
maintain these loans until a resolution is achieved. We shift the balance in favor
of the client. When a viable workout solution is not available MOS Recovery will
refer loans to legal counsel. We have an experienced staff that motivates, counsels
and assists the borrowers.
Preparation:
- Electronic transfer of your file data to our system
- Start the data validation process
- Generate initial introduction letters and mail them to all mortgagors
Contact Process:
- Ensure the correct telephone numbers are used for the borrower
- Extensive call campaign
- Process new addresses and contact information
- Follow-up with interested borrowers
- Manage agreed payment arrangements through completion
Once contact is made, the borrower is counseled on finding a resolution to the existing
problem and offered recovery options.
- Payment Plan
- Settlement
- Payoff
Diverse Payment System:
- Phone Pay
- Credit Card
- Western Union - Quick Collect
Results:
A copy of all the transactions for monies received at MOS are sent electronically
to the client on a daily basis or as required. At the end of each month an “End
of Month” report is generated and submitted to the client showing all monies received
for the month. MOS is available to create and/or customized a report to meet the
needs of the client.
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